Terms of Service

Last updated: June 1, 2025

These Terms of Service ("Terms") govern your use of the Narradar Agent Perception Optimization platform and related services ("Services") provided by Narradar ("we," "us," or "our").

Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Description of Services

Narradar provides Agent Perception Optimization (APO) services, including:

  • Content analysis across multiple AI models
  • Semantic drift detection and measurement
  • Alignment scoring and reporting
  • Optimization recommendations
  • Ongoing monitoring services

User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Use the Services only for lawful purposes
  • Not submit harmful, offensive, or infringing content
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations

Content and Intellectual Property

Your Content

You retain ownership of content you submit to our Services. By submitting content, you grant us a limited license to process, analyze, and generate reports for your use.

Our Content

Our Services, including reports, analyses, and recommendations, are proprietary to Narradar. You may use our reports for your internal business purposes but may not redistribute or commercialize them without permission.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue Services with reasonable notice.

Pricing and Payment

  • Pricing for Services is as displayed on our website or as agreed in writing
  • Payment is due according to the terms specified in your service agreement
  • We reserve the right to change pricing with 30 days notice
  • Refunds are subject to our refund policy

Limitations of Liability

To the maximum extent permitted by law, Narradar shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.

Indemnification

You agree to indemnify and hold harmless Narradar from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

Termination

Either party may terminate these Terms at any time. Upon termination, your access to the Services will cease, and we will delete your data according to our retention policy.

Governing Law

These Terms are governed by the laws of [Jurisdiction] without regard to conflict of law principles.

Changes to Terms

We may update these Terms periodically. We will notify you of material changes via email or platform notification at least 30 days before they take effect.

Contact Information

For questions about these Terms, please contact us at:

Email: legal@narradar.com
Address: [Company Address]